Your Team Can’t Read Your Mind

How many time you see magicians that can change the card, move a car / plane, burn their selves, or any magic things?

Or a simple things, to show a flower, to hide a rabbit?

Can you know what’s going on?

Can you reveal the secret?

Can you read what next action?

For common people who never see this magic, of course not.

What if they reveal the secret?

There are a TV show to reveal the secret and can you imagine our response?

Wow, that’s not a magic, only a tricks.

Even the simple tricks.

I can do that with a little practices.

Yup, that’s happen to me also, and I was surprise that the complex magics are simple.

After I carefully “read” the clues and how to do that, I said, it’s not hard.

Okay, lets see on our home.

How many times you ask your little brother or children to do something great or change.

But, is it working well?

I bet not 100% working.

So what happen? What’s wrong with that?

E.g. You ask them to saving and invest their money instead of spend it all the time.

I just read an article that a girl, 17 years old, got a legacy from her grandparents, around USD 90.000.

Then, she spend all of her money to travel around the world, buy a luxury things, stay at 5* hotel.

After 3 years, she got nothing left behind, USD 00 (zero)

In other side, she had an obligation to pay her university funds around USD 15.000.

Then, she come back to her parents to stay again.

Guess what, she blame her parents, that they were not give her enough knowledge to saving and properly use the money in good way.

I have another story.

There is a girl, that had a 30 different office work within 2 years.

She said that everybody always blame on her bad habit.

Also, said that she blame her parents to not teach her a good manner.

Okay, I mix with 3 other topics and maybe you have no ideas what’s wrong with that.

Lets get one by one.

1. Magicians.

We can not read his minds, can not predicts what next action, can not reveal the secret.

So, he create a separate TV show to reveal some of his actions.

He try to open, communicate, and explain one by one of his magic tricks.

He’s trying with detail explanation, with specific “what” magic now, “who” will do that, “why” he reveal it, “when” the best timing to create step by step, “where” the best spot to create this magic, and “how” to do that.

2. A girl with legacy.

She said that her parents never give a financial planning knowledge to her.

Okay, we are not focus on the case, but focus on childhood communication.

If you, as a parents, want your children to save their money, don’t only ask, but explain.

a. Explain the target and reason.

b. Using simple template of 5H1H.

Who – who will do that.

What – what future benefit for the children.

When – when the best time to start save and invest.

Where – where to do that.

Why – why the children must do that.

How – how to create saving.

E.g. by give them a home saving, ask them that if they could save 25% of income get from parents by 6 months, you will add their saving to buy something that they like, but still affordable.

Start with a little things, never start with a big things.

It won’t works.

3. A girl with 30 jobs

It similar way with 2 others example above.

Find it by your selves :).

Okay, then we focus on your business or team work.

Use the same technique and language.

They are not magician that can read your mind.

It happen also with me and most of the leaders.

The root of cause are lack of time to coach, time to finish the target, and lack of managing peoples.

Be honest, open, communicate, and share every time.

Use a sharing folders, sharing calender, and sharing database, that access able by all teams.

Use a regular schedule to have a team meeting and regular checking progress.

Also, don’t forget to use a 5W1H, combine with SMART tools.

We can discuss what is SMART, in next discussion.

Please see another article, as follow.

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JUL15_23_Moore_readmind

When you’re asking a team member to produce something for you, start with the big picture — the what and the why: “We need to create a new kind of report for our current project, something that everyone in the organization can understand no matter what their background is. This will help everybody in the company work with us.”From there, spell out the details: who, when, where, and how. “We need Eleanor and Robert to outline what will go into the report and email that to us by Monday. Then we need for each of you to give them your content in PDF form by Wednesday. Lana and Jeff will then edit the report and pass it on to all of us to review on Thursday so that we can put it out to the rest of the company on the website next Friday. Any questions?”

Of course, there may be people who have already heard those directions, so if you’re speaking in person, don’t waste their time by repeating yourself over and over. If you’re communicating by email, they’ll be able to scan it quickly. But remember that people may need to go back later for more information. They may be in the middle of the project when they need a refresher on what happens next. So close your initial conversation, whether it’s face-to-face or online, with a “Please ask me if you have any questions” or “Please save the written version of this plan and let me know if I’ve left anything out” to demonstrate your willingness to say more and help them attend to the details.

Explicitly tell your team that you don’t expect anybody to read your mind. No question is a dumb question. If you’ve already explained a project once and someone asks you to repeat some information or give more details, welcome their question or request, and demonstrate that you’re glad they asked.

Master of the “dumb question” myself, I learned in business school that while it’s not always easy to ask the question that others seem to know the answer to, sometimes it’s essential to do so. When I entered Wharton’s required first-semester class in quantitative analysis, I hadn’t taken a math course in a long time. The professor was tough, fast-talking, and formidable. He didn’t take it kindly when someone asked a question that was anything but brilliant. Yet I knew that I needed to, or I wouldn’t pass the course. As I’d raise my hand week after week, some of my classmates would roll their eyes as if to say, “Oh no, she’s going to ask another question and he’s going to humiliate her once more.” And he did, but I got the information I needed. So did many of my classmates, who later thanked me for asking the “dumb” questions they’d also needed answers to. (By the way, our professor eventually congratulated me for my good scores and for my engagement in class.)

Make it easy for your team members to understand what you want. Be generous about answering their questions, make their understanding a priority, and foster an environment of open communication and information sharing. You can do that by modeling the behavior above. You can also applaud people when they make efforts to fully inform their colleagues and keep them in the loop.

No one on your team should expect or encourage mind reading. Instead, spell things out — and ask that your team members do the same.

Source:

http://www.ceo.com/flink/?lnk=https%3A%2F%2Fhbr.org%2F2015%2F07%2Fyour-team-cant-read-your-mind&id=329053

Author by Anna Ranieri,, July 23, 2015

Access on 24 July 2015

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